Costruire il welfare di domani: buone pratiche di innovazione sociale. Introduzione ad una rassegna di studi di caso
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This paper analyzes the concept of “social innovation” based on a perspective that considers the centrality of relationship among people, organizations, services etc. This concept is used to realize some case studies about three areas of welfare: the community, the municipality and the corporate welfare. These case studies highlight some good practices realized in different countries in Italy for different targets and a different levels of intervention. However, it is possible to find some common caracteristics: relationship among actors involved, empowerment of users, reflexivity, governance, evaluation.