Empowerment dei cittadini in sanità: quale ruolo per le ICT? Il caso della Lombardia
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This paper explanes the relationship between using ICT in healthcare and the empowerment
of the citizens, with a particular attention to the case of Lombardia, which from a lot of time
is increasing the use of ICT in health. This paper considers in particular the Electronic Health
Record, very important component of the healthcare system in Lombardia. The use of the EHR
is coherent with the perspective of improving the participation of the citizen in caring personal
wellbeing, through the increasing of personal empowerment in the professional logic, in the
consumer logic and in the community logic. However, there are still some difficulties in the
dissemination of the use of ICT in health, particularly difficulties like the technological and
cultural digital divide, which are discussed in the paper.
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